Description
Robert Half is working with a growing organization looking to add a customer-focused Customer Service Representative to their team. This role plays a critical part in delivering exceptional service and building strong relationships with customers.


Key Responsibilities

+ Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner

+ Troubleshoot and resolve issues while ensuring a positive customer experience

+ Process orders, returns, account updates, and service requests

+ Maintain accurate documentation within CRM systems

+ Collaborate with internal departments to resolve complex customer concerns

+ Identify opportunities to improve processes and enhance customer satisfaction

Requirements
Qualifications

+ 1+ year of customer service, call center, or client-facing experience

+ Strong communication and active listening skills

+...