Job Summary:
We are seeking a dedicated and detail-oriented Customer Service Representative in contacting liable parties and arranging payment plans. This role involves providing accurate, up-to-date account information to parties regarding outstanding debts, working proactively to secure payments and/or efficient repayment plans, and ensuring that all payments and accounts are processed and recorded correctly. This is a fast-paced position that requires the ability to multitask and work efficiently under pressure.

Essential Duties and Responsibilities:

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  Make over 125 outbound calls daily to debtors to clarify and communicate account status.

  
  


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  Negotiate payment plans that lead to efficient and effective resolutions of outstanding debts.

  
  


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  Provide excellent customer service with regular follow-ups and clear communi...