Description
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment.


Key Responsibilities:

+ Respond to customer inquiries via phone, email, and chat

+ Resolve customer issues related to orders, accounts, billing, or service requests

+ Document interactions accurately in the company system

+ Escalate complex issues to the appropriate department as needed

+ Process orders, updates, returns, or account changes

+ Maintain a high level of professionalism and customer care

+ Meet response time, quality, and service goals

+ Assist with administrative or departmental support tasks as needed


Requirements

+ 1+ years of customer service experience preferred

+ Strong verbal ...