Job description:

- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.

- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.

- Maintain a deep understanding of company products, services, and policies to provide accurate information.



Qualifications:

- High school/Senior High school graduates are welcome.

- No BPO experience are also welcome; training provided.

- Positive attitude and communication skills.

- Typing skills.