About BiOptimizers

BiOptimizers exists to help people go from baseline health to peak biological performance. We develop science‑backed supplements and wellness tools that deliver measurable results. As a remote‑first company, our globally distributed team focuses on clarity, autonomy, and operational excellence. Every role is designed to support the health and performance of both our customers and our organization.

Engagement Overview

We are seeking a high‑energy, solutions‑oriented Customer Service Specialist to join our team. In this role, you aren’t just answering tickets; you are the voice of our brand. We need a power user who can navigate technical tools like Shopify with ease while maintaining a warm, professional, and confident presence over the phone and chat.

Key Responsibilities

• Multi‑Channel Engagement: Manage a high volume of interactions via phone, chat, email, and social media with zero lag in professionalism.