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Customer Service Representative

Pearson Whiffin | Chatham, United Kingdom | Posted June 05, 2026

Position Overview

Customer Service Representative

Mid Kent

c.£26,932

Permanent - Monday to Friday

We are recruiting for a Customer Service Advisor on behalf of our well-established client based in Kings Hill.

The aim of this role is to deliver 5-star service and support to both new and existing customers. The ideal candidate will have experience in financial services or an office-based customer service environment. Candidates must be able to drive to the location, unless they reside in Kingshill.

Duties for this position include:

  • Respond to customer enquiries in a professional, timely manner and efficient manner in line with the client’s internal standards
  • Participate in active communications between the Customer Service teams
  • Obtain a high level of knowledge around the company’s systems, processes, and products with a view to becoming a point reference for queries and being able to identit...

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