Description
We're partnering with a growing consumer products company that's expanding its Customer Experience team. As a Customer Service Representative, you'll become a trusted resource for customers by providing timely support, resolving questions, and ensuring every interaction leaves a positive impression. This is an excellent opportunity for someone who enjoys working with people, thrives in a collaborative environment, and takes pride in delivering exceptional service.


Responsibilities

Customer Support

+ Respond to inbound phone calls, emails, and online customer inquiries

+ Assist customers with orders, product information, returns, and account updates

+ Resolve customer concerns professionally and efficiently

+ Escalate complex issues to the appropriate internal departments

+ Maintain a high level of customer satisfaction through proactive communication

Administrative Responsibilities

+ ...