We’re looking for a Customer Service Representative to join our growing Customer Admin team in Hove. This is a hybrid role where strong communication, attention to detail and a positive approach matter most. You don’t need to come in with specialist product knowledge — full training will be provided. If you’ve got transferable experience from administration, customer service or another process-led environment, we’d love to hear from you.  The role is on a full time basis and attracts a salary of £24,720.

What you'll be doing:

• Supporting customers with policy administration queries across a range of servicing tasks 
• Processing policy amendments, top-ups and maintenance activity accurately 
• Managing trust-related administration, including trust forms and associated updates 
• Maintaining accurate customer records across internal systems 
• Co...