Join TD's London Contact Centre as a Customer Service Representative, providing exceptional support in Everyday Banking. Your role will focus on quickly resolving customer inquiries with empathy and expertise.
This full-time position requires a commitment to a 14-week onsite paid training program, after which you'll work a flexible schedule. Your goal is to achieve outstanding customer experience results while adhering to TD's compliance regulations and quality standards.
Key Responsibilities:
• Provide knowledgeable support on TD products and services
• Effectively solve customer issues at the first point of inquiry
• Achieve performance goals related to surveys and productivity
• Participate actively in ongoing training sessions
Requirements:
• High School Diploma or equivalent required
• Previous experience in financial or service sectors preferred
• Skilled multitasker with rapid computer navigation
• Comfortable using a range of digital devices
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