Customer Service Representative (Spain)

Role Description

As a Customer Service Representative for our entity in Spain, located in Barcelona, you will support our customers with professionalism throughout the entire process and play a key role in ensuring a smooth and positive customer experience.

Responsibilities

• Handle customer inquiries, orders, and complaints with professionalism and empathy
• Provide timely and accurate information on deliveries, stock levels, and backorders
• Collaborate with internal teams and product specialists to ensure smooth order processing
• Manage invoices, credit notes, and product returns efficiently and accurately
• Maintain data accuracy, proper documentation, and compliance with internal guidelines
• Contribute to continuous improvement initiatives and support the onboarding of new team members

Your Profile

• Proven experience in a Customer Servi...