Main purpose of the
Spanish Customer Service Representative (TX/ID/NV) role:Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. Other duties may be added as needed.
Major Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answering inbound telephone calls and providing excellent customer supportResponding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalismResponsible for researching and resolving complaints to ensure customer retention and satisfactionFollow up on all written correspondence and escalate to customer service manager on duty as necessary Coordinate and follow up with other depart...