Company Description ZF LIFETEC is a global company employing around 34,000 people across 49 locations in 22 countries in Europe, North and South America, and Asia. It develops and produces intelligent seat belt and steering wheel systems, airbag modules, and gas generators for all types of mobility solutions, meeting the highest standards of quality and safety. It is one of the world's leading manufacturers of safety systems and has more than 60 years of history as a supplier to well-known vehicle brands.
If you are attracted to automotive safety technology and international environments, you will find a dynamic and highly innovative context.
Job Description In the role of Customer Service Quality Engineer , you will be responsible for ensuring and continuously improving customer service quality, acting as a technical liaison between the company and users.
In your daily work, you will monitor customer satisfaction indicators, manage complaints and non-conformities, coordina...