**POSITION SUMMARY:** The Customer Service Analyst I will play a key role in compiling, analyzing, and interpreting data to support business needs within Republic Services' Environmental Solutions Customer Support group. The incumbent will assist the Customer Support Manager in conducting comprehensive data reviews, and developing effective ways to visualize and present data, and monitoring profit margins and cost analysis for both internal and external vendors.

**PRINCIPAL RESPONSIBILITIES:**

+ Assists in gathering, organizing, and preparing data for analysis. Supports in identifying trends and compiling findings into reports, contributing to departmental insights under direct supervision and guidance.
+ Uses Microsoft Excel, PowerPoint, and Power BI to aid in supporting customer metrics and reporting. Helps with setting up basic data feeds and preparing automated reports under direct supervision.
+ Assists in extracting, compiling, and organizing data from mu...