Customer Service Order Processor
Salary: £17,000 per year
Hours: Monday–Friday 8:00am–4:30pm or 8:30am–5:00pm (rota basis) + occasional Saturday 8:00am–12:00pm
Location: Bury St Edmunds Area

About the role

We are looking for a Customer Service Operator to provide high-quality support to key internal and external customers. This is a fast-paced role where you will manage orders, resolve queries, and ensure excellent customer service at all times. 

Key duties

• Manage customer orders, prescriptions, and complaints
  
  
• Liaise with internal teams to ensure smooth order flow
  
  
• Provide solutions to customer queries quickly and professionally
  
  
• Produce accurate reports and maintain records
  
  
• Support key accounts with tailored customer service
  
  
• Work closely with stakeholders to improve custome...