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Join AbbVie — a global biopharmaceutical leader — and play a critical role in ensuring life-changing medicines reach the patients who need them. As a Customer Service & Order Management Specialist, you will own the end-to-end Order to Cash (OTC) process for Australia's top-tier wholesale and retail pharmaceutical customers; accounts that represent 98% of domestic pharmaceutical sales.
This is a high-impact role where your SAP expertise, CRM capability, and passion for exceptional service will directly drive customer loyalty and supply chain excellence. You'll be a trusted expert across the business, collaborating with sales, logistics, finance, and quality teams and act as the go-to resource for process improvement and operational efficiency.
NOTE: This is a 12 month Max Term Contract opportunity.
KEY DUTIES AND RESPONSIBILITES