Job Description

• Permanent part-time role available at St George’s Tweed Heads branch
• Bring your best-self to connect with customers from all walks of life
• Hours: 35 hours per week – 8.30am – 4.30pm Mon – Fri  

What’s the role?

As a Customer Service Officer, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of St George’s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine diffe...