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CUSTOMER SERVICE OFFICER – OUTBOUND CALLS

iPlace Recruitment | Australia, Australia | Posted June 21, 2026

Position Overview

  • NORWEST LOCATION – HYBRID ROLE ONCE TRAINED
  • ASAP START – TEMP ASSIGNMENT UNTIL AUG 26
  • MON – FRI (FLEXI ON HOURS/DAYS FOR THE RIGHT CANDIDATE)

New opportunity for an experienced Customer Service Officer making outbound calls to clients who need to sign up for a compulsory online portal. Temp until the end of August 2026 at this stage.

THE ROLE:

Reporting to the Marketing Manager some of your key responsibilities will include:

  • Working through a list of current clients, making outbound calls to those required by law to transition to a new online portal. The focus of the call is to ensure that they understand how to use the portal and answer any questions.
  • Updating the database to reflect who and who isn’t compliant.
  • Updating client files.
  • Outbound calls to a selected industry group to introduce the business and pass them over to a specialist within the team.
  • Assisting t...

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