A leading global financial technology company based in Sydney, are seeking a motivated Customer Success Officer to join a dynamic foreign exchange dealing team.

Reporting to the Team Leader, you will be responsible for ensuring clients achieve their goals by effectively using products and services. You will act as a liaison between the clients and internal teams, providing support and insights to enhance customer satisfaction and retention.

Bilingual in English and any Southeast Asian language such as Mandarin, Vietnamese, Thai, Bahasa, or similar.