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Customer Service Gateway - Backline

DHL Egypt WLL | Cairo, Egypt | Posted June 03, 2026

Position Overview

Internal applicants are strongly encouraged to apply; Preference will be given to qualified internal candidates wherever possible.


Role Purpose: 
Responsible for the day-to-day tasks of the CS Gateway Team, ensuring regional and global CS and operations standards are achieved. This role focuses on acquiring accurate information from customers to expedite customs clearance formalities and resolving clearance issues effectively.


Key Responsibilities:

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