Would you like to make a difference to someone’s life?

Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis?

If you said yes to these questions then this challenging yet rewarding role is for you.

We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. This is an office-based Telephone role in our Gateshead office and work from home will not be available.

 

Role: Telephone Customer Service Expert 
Site: Tyne River House Gateshead, NE11 9SZ
Start Date:03.08.2026

Contract: Full-Time 
Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm)

Hours: 37.5 hours per week
Shifts: Monday – Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 )

 

NO WEEKEND WORKING and NO BANK HOLIDAYS. 
Salary: £24,784.50

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