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Nirvana Memorial Garden Pte Ltd | singapore, Singapore | Posted June 23, 2026
Position Overview
1. Transaction Processing & Documentation - Process purchase orders accurately in the system with complete supporting documentation, in compliance with PDPA guidelines
- Perform collection of payments, including instalments, new sales, and ancillary items (e.g. praying items)
- Process refunds, payments, memos, and credit notes in accordance with company procedures
- Issue official receipts for payments received via bank transfer and PayNow
- Scan and upload purchase order and related documents into the system in a timely manner
2. Customer & Agent Support - Attend to walk‑in customers and manage service queues efficiently
- Respond to customer and agent enquiries relating to billing and other service matters in a professional manner
- Provide support to agents in documentation processing and submission
- Handle customer feedback, complaints, and follow‑ups effectively
- Support a...