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Customer Service Executive

Henry Bath (Singapore) Pte Ltd | singapore, Singapore | Posted June 22, 2026

Position Overview

1. Import Operations
  • Monitor and follow up on import schedules, ensuring timely customs clearance and cargo movement.
  • Work closely with customs brokers and shipping agents to ensure proper documentation and compliance.
  • Coordinate with the warehouse team to schedule inbound deliveries and ensure proper cargo handling.
2. Documentation & Compliance
  • Ensure all import documents (BL, packing lists, invoices, shipping instructions) meet customs and warehouse requirements.
  • Check and validate documentation for LME warranting, ensuring stock meets listing and compliance standards.
  • Update and maintain import shipment records, ensuring data accuracy for reporting and auditing.
  • Monitor and ensure proper lotting of cargo in alignment with storage policies.
3. Warehouse & Logistics Coordination
  • Coordinate with warehouse operations team with the shipment warehouse space allocation.

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