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Customer Service Executive - Gurgaon

Aditya Birla Group | Gurgaon, India | Posted June 10, 2026

Position Overview

Job Purpose

Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines

Job Context & Major Challenges

Job Context: Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines



Job Challenges:•Consistent delivery of 100% accuracy across wide range of activities amid rapidly changing processes, diverse organizational guidelines , adaptation to regular extended working hours, seasonal & un predictable spike in volumes with limited or no system validations.

• Maintaining confidentiality of information and documentation despite lack of infrastructure and support

• Operating multiple systems (in excess of 15) despite server band width and connectivity issues

• Handling Sales...

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