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Job Description:
***The shift pattern is Monday-Friday from 08:00-16:30***
***Fluency in French, English plus one other European language is required***
We are seeking an innovative Customer Service Executive, fluent in English, French and one other European language to join our world class team in supporting our customers with day to day issues such as password requests, complex issues such as supply chain malfunctions along with other general activities.
As you will be the voice of Workhuman, a positive customer experience will be your main key performance indicator. You will be expected to solve issues rather than just close cases and give every customer a Workhuman experience, either by phone or email.
This is not your typical call center, we do not use an IVR and we do everything possible to ensure every customer has a positive experience.
You will have the opportunity to work in a very diverse environment with over 25 ...