Key Responsibilities

. Coordinate and consolidate daily crating schedules across all channels

. Manage customer delivery requests and respond promptly to inquiries

. Create Sales Orders and Delivery Orders based on incoming Purchase Orders

. Prepare and maintain monthly delivery consolidation reports for customers

. Liaise with Operations on pull-ins, urgent orders, customized crates, and readiness status

. Arrange site measurements for new or first-time crate requirements

. Support RFQs and rework requests with Engineering, including quotation preparation

Job Requirements

1. Diploma / Degree in Business, Logistics, Supply Chain, or related field preferred.

2. 1-3 years of experience in customer service, order processing, or related role.

3. Familiarity with ERP or order management systems preferred.

4. Experience in manufacturing, logistics, or packaging indus...