Training program (paid training) 5-weeks training program on bank's product and services, CRM systems and on-the-job training.
Shift timing (PH Weekend Shift) - Working hours: 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week
- Staggered shift hours: 8.5 working hours between 7AM to 10PM + 1-hour meal break in between
- Rest day and off day: Scheduled by client (1 weekday + 1 weekend, non-consecutive)
- Or otherwise advised by the client
Working location - Nearest MRT: Punggol Coast MRT
- Applicants should be comfortable with a North-East region work location
Job description (Non-sales role) - Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
- Customer Fulfillment follow through on case handling and with customers
- Ensure bank's compliance & control standards are obse...