About Pandora

Headquartered in Copenhagen, Denmark, Pandora is the world’s largest jewelry maker with presence in more than countries across the globe.

At Pandora, we give a voice to people’s loves.

Beloved for our inimitable charm bracelet, Pandora jewelry offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer.

The eCommerce Customer Service and Operations Manager role takes the lead in delivering a seamless customer experience by overseeing and improving the Omnichannel touchpoints and customers relations. This role is responsible for collating and acting upon customer feedback, providing resolutions and enhancing all stages of the consumer journey.

What you’ll do