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Customer Service & Data Insights Specialist - Hybrid

IDEMIA | bogotá, Colombia | Posted June 12, 2026

Position Overview

IDEMIA in Bogotá is looking for a Temporary Customer Interaction Manager to support day-to-day operations during a maternity leave. Responsibilities include managing customer interactions, ensuring efficient service and satisfaction, and coordinating with internal teams. Ideal candidates should have an academic degree in Industrial Engineering, Business Administration, or a related area, plus over 4 years of experience with tools like Power BI and a good command of English. This role allows for a hybrid work model, facilitating a balance between remote and on-site work.
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