Customer Service cum Front Desk Receptionist (UAE National)

Fujairah, United Arab Emirates • Company: Deluxe Holiday Homes

Job reference: 9fe e632c aa78ad9f

Responsibilities

• Welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Process reservations over the phone, via email, or in-person.
• Ensure all reservations contain accurate and detailed information.
• Provide accurate information about our properties, amenities, and local attractions.
• Assist with general administrative tasks, such as answering phone calls and procuring office supplies.
• Prepare the daily schedule and coordinate with Housekeeping and maintenance teams for daily operations.
• Coordinate with the operations team to ensure guest satisfaction.
• Other additional administrative tasks assigned by ...