Target start date: 6th July 2026. 60% office based in Redhill (RH1 1PR).

Customer Service Coordinator (Travel)

Are you passionate about making a difference when it matters most? Do you thrive in fast‑paced environments and enjoy helping people in urgent situations? If so, this is your chance to become a vital part of AXA Partners, a global leader in assistance services, travel insurance, and credit protection. We’re looking for dedicated, compassionate individuals to join our Travel Operations team in Redhill as a Customer Service Coordinator.

What You’ll Be Doing

• Provide exceptional support to clients requiring emergency assistance, ensuring their needs are met with care and professionalism
• Make informed decisions within policy guidelines to deliver quick and accurate assistance
• Coordinate medical and emergency responses, including worldwide evacuations and repatriations
• Communicate clearly and empatheticall...