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Customer Service Coordinator (Freight Forwarding / 5 Days / West)

EA RECRUITMENT PTE. LTD. | singapore, Singapore | Posted June 19, 2026

Position Overview

  • Working hour: 9am – 6pm (Monday – Friday)
  • Company located at Bukit Batok
  • AWS + Excellent Welfare
  • Well Established Freight Forwarding Company
Job Scope
  • Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness
  • Input export job reference
  • Any special shipment requirements shall be resolved with the shipper prior accepting the booking;
  • Keep Sales Personnel informed about their bookings
  • Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo
  • After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax
  • Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service
  • Any changes in vessel details or delay in arrival date will be ma...

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