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Customer Service Coordinator – Counter at Hapag-Lloyd Kenya Limited

Confidential | Kenya, Kenya | Posted June 12, 2026

Position Overview

Job Description

With a fleet of modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13, employees and offices in countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers.


Customer Service Coordinator – Counter

Job Purpose:

  • The counter team is responsible for ensuring our customers have a smooth and effective import / export release process. They deliver the highest levels of quality and create value for customers as well as for Hapag-Lloyd.

    • Job Responsibilities:

  • OBL issuance and acceptance

  • Container releases – Print delivery orders as well as make amendments, when and if needed, and update it in the custom system immediately

  • Check & verify that d...

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