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Job description
Job Title: Customer Service Co-ordinator
Location: Galway, Ireland (Office Based)
Job Type: Full-time
Sector: Manufacturing / B2B Environment
Job Overview
We are looking for a Customer Service Co-ordinator to join a busy manufacturing environment. In this role, you will act as a key link between customers and internal teams. You will help make sure orders are processed correctly, delivered on time, and any issues are solved quickly.
You will report to the Commercial Manager and work closely with departments such as production, warehouse, finance, quality, and sales.
Key Responsibilities
Enter and manage customer orders using an ERP system
Check and track orders to make sure they are processed on time
Release job tickets to production based on customer needs
Communicate with internal teams to ensure s...