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Customer service clerk

MECH-ANN ENGINEERING HUB | singapore, Singapore | Posted June 09, 2026

Position Overview

Responsibilities
  • Attend to customer enquiries via phone, email, and in person.
  • Provide accurate information on company products and services.
  • Handle customer orders, requests, and complaints in a professional manner.
  • Process and maintain customer records, documents, and databases.
  • Prepare quotations, invoices, and other administrative documents as required.
  • Coordinate with internal departments to ensure timely resolution of customer issues.
  • Follow up on customer requests and ensure customer satisfaction.
  • Maintain proper filing and documentation of customer-related records.
  • Assist in general administrative and clerical duties.
  • Support daily office operations and other tasks assigned by management.
Requirements
  • Relevant customer service or administrative experience is an advantage.
  • Good communication and interpersonal skills.
  • Proficient in Microsoft ...

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