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Customer Service Centre (CSC) Telephony Team Leader x 2

Driver and Vehicle Standards Agency | City and County of Swansea, United Kingdom | Posted May 09, 2026

Position Overview

This job is with Driver and Vehicle Standards Agency , an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the job

Job summary

Are you an influential leader with a passion for customer service?

Do you enjoy coaching and developing others to reach their full potential?

If so, we are looking for a Customer Service Centre Team Leader to join us at the Driver and Vehicle Standards Agency (DVSA) and we would love to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We're working hard to:
  • Make roads safer
  • Improve services for our customers
  • Make road ...

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