Customer Service

Location: Birmingham

Pay Rates: £13.97 to £32.55 per hour

Contract: Temporary to Permanent

Start Date: 13/07/2026

Hours: 37.5hrs per week (including weekends & bank holidays). This role follows a fixed 6-week rotating night shift pattern, with shifts running between the hours 19:00 - 08:00. You will work a combination of nights and rostered days off (RDOs) across a structured rota.

Training

Full-time Monday - Friday & will take place 20:00 - 04:45am.

We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.

As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazi...