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Customer Service Assistant

Devonshire | Rotherham, United Kingdom | Posted June 02, 2026

Position Overview

Our client, a leading customer communications company, is looking for a Customer Service Assistant to join their team of customer-focused solutions providers.

As a Customer Service Assistant you will be assisting new and existing customers with requests, acting as a single point of contact from initial enquiry through to order completion. You will build strong customer relationships by providing excellent customer service and going the extra mile to ensure a great customer experience.

This is a permanent contract based at the Templeborough site in Rotherham, Monday to Friday, 8:30am to 5:00pm.

Main duties:

  •  Communicating with customers ensuring that exemplary customer service is always delivered.
  • Coordinating internal departments to deliver projects on time and to customers’ expectations.
  • Managing customer budget and timeline expectations regarding projects.
  • Being the first point of contact for any customers ...
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