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We're looking for a Customer Service and Order Management Specialist to own inbound customer communication, order processing, sales support, and issue resolution for a fast-moving wholesale distribution business. You will be the primary point of contact for customers, the person who keeps orders moving accurately through the system, and the one who ensures nothing falls through the cracks from first inquiry through final delivery.
This is a high-ownership, execution-driven role. You will be responsible for order accuracy from entry to release, and you are expected to own every order, quote, and customer issue you touch from start to finish. If you are detail-oriented, operate with a strong sense of urgency, and take accountability seriously rather than looking for someone else to fix your mistakes, this role is a strong fit.