Join Stormtech Performance Apparel as a Customer Service & Decoration Specialist focused on providing exceptional service. This in-office role emphasizes order accuracy and proactive communication in both French and English.
In this position, you will support customers from inquiry to resolution, balancing speed with accuracy in a fast-paced environment. With your organizational prowess and attention to detail, you will manage customer interactions and support seamless order processing across departments.
Key Responsibilities:
• Respond to customer inquiries via email and phone professionally
• Ensure accurate processing of customer orders
• Collaborate with Sales, Production, and other teams
• Recognize and communicate potential order delays early
• Participate in team training and knowledge-sharing sessions
Requirements:
• Bilingual proficiency in French and English
• Strong background in customer service and order management
• Excellent time manageme...