Customer Service / Complaints Administrator

East Bristol
£28,000 – £32,000 + benefits
Full-time | Office-based

We’re working with a growing business in Bristol looking for a Customer Service / Complaints Administrator to join their team. Due to an immediate requirement, this role is available now and will initially be offered on a temporary basis, with a strong view to becoming permanent.

If you’re confident on the phone, organised, and enjoy resolving problems for customers, this could be a great fit.

The Role

Act as a first point of contact for customer queries via phone and email

Handle complaints and resolve issues in a professional, solutions-focused way

Build strong relationships with customers and deliver excellent service

Support with troubleshooting and resolving service-related queries

Assist with basic credit control and accounts-related tasks

Liaise with internal teams and external suppliers where n...