Customer Service Agent – Flexible Living Support | The Flex | London, UK

• Employer: The Flex
• Location: London, England
• Job Title: Guest Service Agent (Customer Service Agent)
• Salary: Competitive + Benefits
• Contract Type: Full-Time | Shift-Based

Purpose of the Role

Join The Flex , a leading provider of flexible accommodation, as a Customer Service Agent dedicated to delivering seamless guest experiences. You’ll be the first point of contact for renters, guiding them from check-in to check-out while resolving issues and ensuring comfort and satisfaction.

Key Responsibilities

• Respond to guest inquiries via email, phone, and in-person
• Manage reservations, modifications, and cancellations
• Resolve complaints and service issues promptly
• Coordinate c...