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Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.
Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.
Log call details in our management systems and ensure responses meet SLA requirements.
Maintain expert knowledge of our products and applications to provide accurate guidance.
Ensure all contractual service level agreements are consistently met.
Is proficient or bilingual in Dutch and has an advanced level of English .
Puts the customer first...