About AXA

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth‑largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.

Job overview

We’re looking for motivated and compassionate Customer Service Advisors to join our teams in Bournemouth and Tunbridge Wells, supporting our valued customers throughout the claims process. You'll be the friendly, knowledgeable point of contact, guiding customers with professionalism and care to ensure their experience is smooth, transparent, and positive from start to finish.

Key responsibilities