Job Overview

Customer Service Advisor

Location: Great Barr Branch

Salary: £24,923 per annum

Contract: Permanent

Hours: 35 hours per week (09:00 – 14:00 Customer Facing, 14:00 – 17:00 Telephony, Monday – Friday / 09:30 – 12:30 Saturday)

What you’ll be doing

• Providing a service so good that our customers tell their friends and family about us.
• Be there when our customers need us in a way which suits them.
• Handling queries with confidence whether it’s about our products, services, or anything else customers need.
• Whether someone’s looking for their first home or to build up savings they can rely on, you’ll be there with a positive attitude, ready to help.
• Staying up to date on all our products and services so you’re always ready to share your knowledge and support with our customers.
• Keeping things safe and sound in branch, especially when we...