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Customer Service Advisor

Perrigo | Barnsley, United Kingdom | Posted July 02, 2026

Position Overview

Description Overview

We are looking for an experienced and proactive Customer Service Advisor to join our dynamic team. This role is ideal for someone who thrives in a fast-paced environment, takes ownership of customer interactions, and can support operational processes with accuracy and efficiency.


You will play a key role in ensuring a high standard of service while supporting the wider team.


Scope of the Role

  • Accurately process customer orders in line with company procedures

  • Manage and process returns ensuring timely resolution

  • Respond to and resolve a wide range of customer queries via email, phone and system platforms

  • Investigate and resolve basic EDI (Electronic Data Interchange) issues

  • Monitor order flow and proactively identify and resolve potential issues

  • Maintain strong relationships with customers to ensure a high level of satisfaction

  • Ensure al...
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