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Customer Service Advisor

Jago Consultants | Ashford, United Kingdom | Posted June 15, 2026

Position Overview

Job Description

Customer Service Advisor needed in Ashford, Kent.


We are working with a Car Dealership in the Ashford area of Kent who are actively looking for a Customer Service Advisor to join there friendly team. Strong telephone skills needed.


No Automotive experience necessary although would be beneficial. Strong Customer Service and telephone skills background essential!


Job Role – Motor Vehicle Customer Service Advisor


Salary – £25,000 plus bonus (OTE around £31,500)


Hours – 42.5 hours per week plus 1 in 4 Saturdays


Customer Service Advisor Duties include:

  • Making outbound calls to customers and advise of work needed on vehicle

  • Managing vehicle call up work

  • Advise on estimated costs of repairs and work to be undertaken 

  • Sell additional products as appropriate to customers’ needs

  • Advise on timescales and collection arrangements

  • Prod...

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