Company Description

Agena Group is on an exciting and ambitious growth trajectory with diversification and innovation at its heart, underpinned by strong social value and ESG credentials, and celebrated as a multiple-award winner. Yes, our roots are in car-park management, however, we are so much more – expanding into new verticals to disrupt industry norms and elevate our sector with technology-led solutions that deliver measurable business impact for our clients and improve the public's everyday experience of travel and parking.

Position

Customer Service Advisor – 3 month Fixed Term Contract. You will join our fast-paced contact centre team, assisting customers with parking permit solutions. This role handles inbound phone calls and administrative duties, requiring excellent service over the phone and in writing.

Responsibilities

• Serve as the first line of support for customer contact via telephone and email.
• Assist...