Customer Service Administrator

We have a fantastic opportunity for a well-established and growing business based in St Albans. This is a fast-paced and varied role, supporting a busy sales team and ensuring the smooth running of customer accounts and order processes.

Due to the location of the office, candidates will need to be able to drive.

What’s in it for you:

· Salary – up to £32k depending on experience

· Office-based role, Monday to Friday

· Monday to Thursday 9am – 5.30pm, Friday 9am – 5pm

· 21 days annual leave plus bank holidays

· Free parking

· Friendly and supportive team environment

Key Responsibilities:

· Processing customer orders accurately and maintaining up-to-date records

· Managing customer accounts, including order updates, amendments and tracking

· Acting as a key point of contact for customer queries, providing excellent service

· Communicating with internal teams an...