About The Role

Are you passionate about delivering exceptional service through efficient administrative support? Join our vibrant Customer Installation Centre at Wren Kitchens in Barton-Upon-Humber, where you’ll play a vital role in supporting our service teams and approved installers to make our customers’ dream kitchens and bedrooms turn into reality.

Key Responsibilities

• Proactively resolve queries and concerns across various contact channels.


• Coordinate customer deliveries with installation appointments and availability.


• Provide exceptional, inspirational experiences that exceed expectations.


• Identify and report on processes impacting customer satisfaction.


• Support our Approved Installers by assisting with customer-related queries.


• Make creative and responsible decisions to resolve issues effectively.


• Create world-class e...