Customer Resolutions Officer

• Fixed Term, Full Time (2 year Opportunity)

• $105,418 + 16% Superannuation

• Free parking and gym membership 

About the role: 

Evoenergy has an exciting opportunity for a Customer Resolutions Officer within our Customer Delivery team.

This role involves a dynamic combination of customer interaction, compliance management, and stakeholder collaboration to ensure effective resolution of customer feedback and claims. The Customer Resolutions Officer will play a key role in managing customer relations and maintaining the company's reputation by providing efficient and effective resolutions.

This position requires a proactive individual who can handle complex issues with ease, maintain a strong focus on customer satisfaction, and uphold compliance standards. Working closely with various teams and stakeholders, the ideal candidate will demonstrate excellent problem-solving skills a...